1. Your Booking

    All booking for Release2016 must be made online or over the telephone.

    Block bookings for 10 or more people cannot be made online and will only be accepted over the telephone. please email us in the first instance registration@lovebristol.org

    Payment for all bookings need to be made in full.

    Student passes are offered on the basis that you have a valid NUS card and this will need to be shown at registration to retain the student discount.

    Once paid online you will receive an email order confirmation for your ticket.

    It will be helpful to bring the invoice with you on registration or on your phone,

  2. If your ticket is specific to a time or single day you will not have access to all sessions.

    We cannot guarantee full access to every breakout session, as some of these will have limited capacities.

    The limited breakout sessions will take a sign up every morning of the conference.

  3. Insurance

    It is highly recommended that holiday insurance be taken out in case of late unforeseen circumstances.

  4. Cancellation & Transfers

    All cancellations incur a £15 per person administration fee.

    All cancellations must be received by email by 14th April 2016, otherwise full fees will be forfeited.

    Bookings are transferable please bring the original, the booking will remain under the original ticket holder name.

  5. Website Accuracy

    We take care to ensure all information, photographs and accommodation descriptions have been compiled from the most accurate sources available at the time.

    The venue facilities will vary between the afternoon breakout sessions. Not all breakout sessions may be held at venue site.

  6. Accessibility

    The venue has good accessibility except for one breakout venue. The breakout venue will be listed for each session. 

    Please mention any accessibility requirements you have when booking your ticket by emailing us.

    One or more of the afternoon breakout sessions may be held off site, we cannot guarantee that all off site venues will be completely accessible.

  7. Assistance

    If you require assistance to attend Release2016, an assistant can be admitted free of charge. Please email and ask about ‘Essential Carer’ tickets when booking. If you prefer to be unaccompanied, assistance around, into and from the building will be provided by staff, if requested. It is essential that you contact us about this.

  8. Infra-red hearing system

    None of the venues have Infra-red hearing systems, please contact us via registration@lovebristol.org if you need to discuss specific requirements.

  9. Assistance Dogs

    Registered assistance dogs are admitted to the auditorium.

  10. Accessible toilets

    The accessible toilet facilities are at main venues, if breakout sessions have limited access we will make this clear at the point of booking for those sessions.

  11. Arrival & departure times

    Registration will begin on Tuesday 26th at 8.45am in the main foyer of Woodlands Church.

    The conference will start at 9.45am on Tuesday 26th. The conference will finish on Wednesday 27th at 9.45pm.

  12. Children

    This is an adult and student conference. If you are a nursing mother please contact us and we will try and accommodate you. Unfortunately we do not have facilities to cater for young children at the venue and pushchairs will not be able to enter the venues. There will be no activities for Children of school age during the conference but they are welcome if accompanied by an adult. Children aged 12 and under come for free. Maximum of two school age children per ticketed accompanied adult and all children must be supervised by the accompanying adult at all times.

  13. Pets

    No pets will be admitted in the Colston Hall accept assistance dogs.

  14. TV filming & photography

    Please be aware that we will be filming and you may appear on films or photos of this event.

  15. Discounted Tickets

    We have a limited amount of discounted tickets. These are tickets for people who would not be able to come to the conference because of extreme financial difficulty.

     These are offered online and offered on the basis of trust Proverbs 2 verse 20. Please contact us if you are unsure if you qualify for these.